This program is designed to provide your managers, supervisors and HR practitioners with an easily digestible outline of the various legal obligations they need to be aware of when managing performance and conduct issues.  Building on this foundation, the program will equip your leaders to deal with poor performance and misconduct on disciplinary issues to minimise the risk of successful claims being made against your business. 

There is so much legislation that impacts on a company’s ability to discipline or dismiss staff. Many managers and supervisors avoid dealing with poor performance and misconduct because they do not know what they can do or they fear getting it wrong or, being accused of bullying. 

Upon completion of this program, participants will be able to: 

  • Identify the legal risks in managing performance and conduct issues, including unfair dismissal, adverse action, unlawful discrimination and workplace bullying 
  • Determine what constitutes reasonable management action in the context of performance management and disciplinary action
  • Apply a procedurally fair disciplinary process
  • Conduct a disciplinary meeting
  • Implement disciplinary outcomes, including dismissal
  • Undertake best practice in relation to record keeping
  • Draft warning and termination of employment letters 

Case studies, role plays, and practical tasks are an integral component of the program to ensure participants get the most out of the day. 

Disciplinary template letters are included in the course materials. 

Note: Ai Group advocates a three-stage process for dealing with underperformance: 

(1)  Giving effective feedback; 

(2)  Utilising a performance improvement process; and 

(3)  Disciplinary action. 

This program covers stage (3) of that process. Although it is a stand-alone program, participants will benefit from also attending our full-day Performance Coaching and Improvement program which covers stages (1) and (2) 

Our Workplace Relations Training Courses

NamePublished
Annualised Salaries (Digital Classroom)10 Mar 2021
Bullying, Harassment and Discrimination Awareness28 Mar 2021
Disciplinary Action for Poor Performance and Misconduct (Digital Classroom)23 Mar 2021
Disciplinary Action for Poor Performance and Misconduct28 Mar 2021
Diversity and Inclusion in the Workplace (Digital Classroom)10 Mar 2021
Effective Committee Training22 Mar 2021
Effective Workplace Behaviour for Employees26 Mar 2021
Effective Workplace Behaviour for Managers and Supervisors27 Mar 2021
Effective Workplace Behaviour for Managers and Supervisors (Digital Classroom)10 Mar 2021
Effective Workplace Behaviours - Senior Executive Briefing11 Mar 2021
Employment Law21 Mar 2021
Employment Law Awareness for Managers and Supervisors (Digital Classroom)10 Mar 2021
How to Implement Competency Standards21 Mar 2021
Investigating Bullying Harassment and Misconduct Complaints21 Mar 2021
Investigating Bullying, Harassment & Misconduct Complaints (Digital Classroom)06 Sep 2021
Managing Drugs and Alcohol20 Mar 2021
Managing Independent Contractors17 Mar 2021
Navigating Awards - Manufacturing & Assoc Industries & Occupations Award 2020 (Digital Classroom)10 Mar 2021
Navigating Modern Awards - Clerks - Private Sector Award 2020 (Digital Classroom)10 Mar 2021
Navigating Modern Awards - Food, Beverage and Tobacco Manufacturing Award 2020 (Digital Classroom)10 Mar 2021
Navigating Modern Awards - Road Transport and Distribution Award 2020 (Digital Classroom)10 Mar 2021
Navigating Modern Awards - Social, Community, Home Care and Disability Services Industry Award 201011 Oct 2021
Navigating Modern Awards – Professional Employees Award10 Mar 2021
Navigating the Victorian Wage Theft Act 2020 (Digital Classroom)10 Mar 2021
Performance Coaching and Improvement14 Mar 2021
Skills for Contact Officers10 Mar 2021
Skills for Contact Officers (Digital Classroom)11 Oct 2021
Skills for Contact Officers Refresher (Digital Classroom)10 Mar 2021
Training required by enforceable undertaking with FWO09 Mar 2021
Annualised Salaries (Digital Classroom)10 Mar 2021Bullying, Harassment and Discrimination Awareness28 Mar 2021Disciplinary Action for Poor Performance and Misconduct (Digital Classroom)23 Mar 2021Disciplinary Action for Poor Performance and Misconduct28 Mar 2021Diversity and Inclusion in the Workplace (Digital Classroom)10 Mar 2021Effective Committee Training22 Mar 2021Effective Workplace Behaviour for Employees26 Mar 2021Effective Workplace Behaviour for Managers and Supervisors27 Mar 2021Effective Workplace Behaviour for Managers and Supervisors (Digital Classroom)10 Mar 2021Effective Workplace Behaviours - Senior Executive Briefing11 Mar 2021Employment Law21 Mar 2021Employment Law Awareness for Managers and Supervisors (Digital Classroom)10 Mar 2021How to Implement Competency Standards21 Mar 2021Investigating Bullying Harassment and Misconduct Complaints21 Mar 2021Investigating Bullying, Harassment & Misconduct Complaints (Digital Classroom)06 Sep 2021Managing Drugs and Alcohol20 Mar 2021Managing Independent Contractors17 Mar 2021Navigating Awards - Manufacturing & Assoc Industries & Occupations Award 2020 (Digital Classroom)10 Mar 2021Navigating Modern Awards - Clerks - Private Sector Award 2020 (Digital Classroom)10 Mar 2021Navigating Modern Awards - Food, Beverage and Tobacco Manufacturing Award 2020 (Digital Classroom)10 Mar 2021Navigating Modern Awards - Road Transport and Distribution Award 2020 (Digital Classroom)10 Mar 2021Navigating Modern Awards - Social, Community, Home Care and Disability Services Industry Award 201011 Oct 2021Navigating Modern Awards – Professional Employees Award10 Mar 2021Navigating the Victorian Wage Theft Act 2020 (Digital Classroom)10 Mar 2021Performance Coaching and Improvement14 Mar 2021Skills for Contact Officers10 Mar 2021Skills for Contact Officers (Digital Classroom)11 Oct 2021Skills for Contact Officers Refresher (Digital Classroom)10 Mar 2021Training required by enforceable undertaking with FWO09 Mar 2021

Course information: 

Duration

3 x 1.5 hour sessions

Cost

Members: $450.00 (inc. GST)

Non-Members: $495.00 (inc. GST)

Who should attend: 

This workshop is designed for team leaders, supervisors and managers responsible for managing the performance of their team. It would also be beneficial for junior HR Practitioners responsible for dealing with performance issues.

Need help?

Training enquiries
1300 55 66 77 option 3 and ask for Training
training@aigroup.com.au

Members with a Workplace enquiry can call the Workplace Advice Line
1300 55 66 77 and press option 1
(Overseas: +61 3 9867 0100)

Weekdays from 8.30am to 5.30pm
(Australian Eastern Daylight/Standard Time)