The purpose of this topic is to assist participants to recognise and develop various communication techniques and skills to minimise communication problems and breakdowns.  Emphasis will be placed on developing effective communication patterns, questioning and listening skills.

This 90-minute online course is designed for Human Resource/People & Culture team members, guiding them on how to work securely with organisational personal and sensitive data.

The course will the cover the various ways that data can leak, be lost, or stolen from your organisation, and provide strategies to manage and mitigate these risks.

A toolbox meeting is used to inform employees on topics related to the safety, operational matters, quality, and productivity.

An effective toolbox meeting is one of the most vital methods of proactive communication and consultation within any organisation. However, sometimes these meeting fall short of the mark bringing significant risk.

These programs will introduce or equipe your leading hands, supervisors or managers with the techniques and skills needed to plan and conduct effective and productive toolbox meetings.

This one day program helps participants successfully transition from worker to the Leading Hand role. Participants will learn how to get the best out of their team, get the work done through planning and delegation and apply effective consultation processes to solve problems.

Navigating employment awards can be a perplexing task. Recent changes to some Awards might be confusing and perhaps you are unsure which path to follow. Ai Group's Digital Classroom^® is pleased to offer 1.5-hour sessions which explore the current Awards in detail.

Managing workers compensation across multiple jurisdictions can be a difficult task. Recognising the challenges, Ai Group has developed an online training program in our Digital Classroom^®, supported by an easy to follow resource tool, which will enable you to confidently navigate through the legislative and administrative requirements for these five states - NSW, QLD, SA, VIC and WA.

The course has been broken down into short sessions and is structured so you will attend 4 x 2 hour sessions over a two week period.

This one day program helps participants successfully transition from worker to the Leading Hand role. Participants will learn how to get the best out of their team, get the work done through planning and delegation and apply effective consultation processes to solve problems.

The purpose of this topic is to introduce participants (managers/supervisors) to the theory on conflict, and how to develop the skills needed to assist them in dealing with conflict and difficult people in your work setting.

Navigating employment awards can be a perplexing task. Recent changes to some Awards might be confusing and perhaps you are unsure which path to follow. Ai Group's Digital Classroom^® is pleased to offer 1.5-hour sessions which explore the current Awards in detail.

For nearly a full decade, the Essential Eight has been the primary security framework for both Australian governments and businesses alike.

This in-person workshop is a deep technical dive into each of the Maturity Levels of the ACSC Essential Eight strategies. It focusses on helping attendees understand how the 152 controls can be implemented in their own environment.

Navigating employment awards can be a perplexing task. Recent changes to some Awards might be confusing and perhaps you are unsure which path to follow. Ai Group's Digital Classroom^® is pleased to offer 1.5-hour sessions which explore the current Awards in detail.

The purpose of this Traffic Management Planning Workshop is to provide participants with an understanding of Australian Standard 2359.2 2013 Powered Industrial Trucks Part 2: Operations, and to engage in finding solutions to traffic management issues.

There are 165,000 organisations in the supply chain which are affected by the latest CoR reforms, many of which still don’t seem to understand that they could be exposed to massive penalties for breaches in CoR when reforms came in during 2018.

In most jurisdictions, there is a requirement for an employer to nominate a Return to Work Coordinator if they exceed a set threshold*. The role of the Coordinator is to assist in the management of workers’ compensation claims to support recovery and early return to work.

A toolbox meeting is used to inform employees on topics related to the safety, operational matters, quality, and productivity.

An effective toolbox meeting is one of the most vital methods of proactive communication and consultation within any organisation. However, sometimes these meeting fall short of the mark bringing significant risk.

These programs will introduce or equipe your leading hands, supervisors or managers with the techniques and skills needed to plan and conduct effective and productive toolbox meetings.