This workshop is designed for employees who are or may become Contact Officers.
Ai Group's Safety training for managers and supervisors is delivered over 3 x 1.5 hour sessions that can equip your managers with the fundamentals of safety management. Roles and responsibilities, consultation, risk management and communication are several of the key topics. Member discount 10% applied at point of purchase.
The purpose of this topic is to assist participants (managers/supervisors) to develop skills that should help them to improve the performance of individuals in the workplace. This session also examines the legal requirements of performance management and discipline.
The purpose of this topic is to ensure participants understand their role in promoting a respectful workplace culture and achieving legal compliance.
This program is for all organisations, large and small, and across all industry sectors and is ideal for managers, supervisors and small business owners.
This two day program covers practical tools and techniques that every leader needs. Leading Hands and Supervisors will be introduced to the essential elements of leading people at work and ensuring compliance with relevant workplace legislation.
Family and domestic violence is not just a private matter. An employee experiencing family and domestic violence may experience heightened financial pressure, homelessness, isolation, helplessness and even a sense of embarrassment. Without appropriate support and assistance, there can also be significant implications for the workplace.
The purpose of this topic is to identify strategies to allow participants to identify and manage workplace mental health issues with team members.
The purpose of this topic is to assist participants to develop emotional intelligence competencies that should help improve relationships with others.
The purpose of this topic is to introduce participants (managers/supervisors) to the theory on conflict, and how to develop the skills needed to assist them in dealing with conflict and difficult people in your work setting.
Navigating employment awards can be a perplexing task. Recent changes to some Awards might be confusing and perhaps you are unsure which path to follow. Ai Group's Digital Classroom® is pleased to offer 1.5-hour sessions which explore the current Awards in detail.
This two day program covers practical tools and techniques that every leader needs. Leading Hands and Supervisors will be introduced to the essential elements of leading people at work and ensuring compliance with relevant workplace legislation.
The purpose of this topic is to assist participants (managers/supervisors) with an understanding and awareness of the main legal rights and obligations for employers and employees regarding employment in Australia.
Does your business want to eliminate time wasters? This topic identifies and develops time management skills to assist participants in ensuring the efficient use of equipment, materials and people, and focusing their time on the tasks most critical to achieving long-term goals.
This program is designed to equip your managers to manage poor performance and misconduct in a legally compliant way and minimise the risk of successful claims being made against your business.
The course has been broken down into short sessions and is structured so you will attend 3 x 1.5 hour sessions over a three week period.
