Content Guide: Onboarding

Onboarding is the process of integrating new employees into an organisation. It encompasses induction and provides opportunities for new hires to learn about the company’s structure, culture, vision, mission and values. During onboarding, employees gain access to tools, internal systems, and critical project information, setting them up for success in their new roles. Whether in-person or remote, effective onboarding is crucial for retention, productivity and overall employee satisfaction. It is not something that can be left to chance and employers are encouraged to consider this a key people strategy.

It is often the case that new employee orientation, induction and onboarding are used interchangeably, but there are significant differences between them. This is particularly true in organisations and industries that have focused on the logistical and safety requirements when hiring a new employee. Whilst these terms have different intents and desired outcomes, they work best when they are used as an umbrella strategy incorporating the best components of each. Ideally, induction and employee orientation fall as part of the overarching onboarding strategy.  This sub-topic will be helpful to business owners, new leaders or HR professionals who are seeking to build their knowledge, confidence and competency in the role of induction and onboarding.  It is designed to support leaders in the critical role of onboarding as a key engagement and retention tool.