The purpose of this topic is to introduce participants (managers/supervisors) to the theory on conflict, and how to develop the skills needed to assist them in dealing with conflict and difficult people in your work setting.
Learning Outcomes
At the completion of this topic, participants should be able to:
Fri, 16 Aug 2024
09:30 AM - 11:00 AM
Thu, 17 Oct 2024
03:00 PM - 04:30 PM
Tue, 03 Dec 2024
09:30 AM - 11:00 AM